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Terms & Conditions

The terms that govern our website, proposals and client engagements.

Last updated: January 2026

1. Acceptance of terms

By using this website or engaging Gynex Technology for services, you agree to these terms. Where a signed proposal or contract exists, that document takes precedence over any conflicting term here.

2. Services and scope

Every engagement begins with a written proposal covering scope, deliverables, timeline and investment. Work outside that scope is quoted separately before it begins.

Delivery timelines assume timely feedback, content and approvals from your side. Delays in inputs move delivery dates accordingly.

3. Quotations and payment

Quotations are valid for 30 days from issue unless stated otherwise. Project work typically requires an advance before commencement, with the balance invoiced against agreed milestones.

Retainers are billed monthly in advance. Invoices are payable within the period stated on the invoice; overdue accounts may result in work being paused.

All fees are exclusive of applicable taxes and of third-party costs such as hosting, domains, premium plugins, stock assets and advertising spend, which are billed at cost or paid directly by you.

4. Client responsibilities

You are responsible for providing accurate content, brand assets, platform access and approvals, and for ensuring you hold the rights to any material supplied to us.

You confirm that any advertising claims, product information or regulated content you supply complies with the laws of the markets you operate in.

5. Revisions and approvals

Each deliverable includes the number of revision rounds stated in the proposal. Additional rounds or direction changes after approval are chargeable.

Written approval of a milestone confirms it as complete for billing and progression purposes.

6. Intellectual property

On receipt of full payment, ownership of the final deliverables created specifically for you transfers to you, together with source files and documentation.

We retain ownership of our pre-existing tools, frameworks, internal libraries and know-how. Third-party assets remain under their own licences.

Unless you ask us in writing not to, we may display completed work in our portfolio and marketing materials.

7. Marketing performance

SEO, Google Ads, Meta Ads and social media results depend on factors outside our control, including competition, platform algorithms, budget and market conditions. We commit to defined activity, transparent reporting and best practice — never to guaranteed rankings, leads or revenue figures.

8. Confidentiality

Both parties agree to keep commercially sensitive information confidential. We are happy to work under your NDA or provide ours before discovery begins.

9. Warranty and support

Development work includes a 30-day defect-fix window after launch covering faults in what we built. It does not cover new features, third-party service changes or issues caused by edits made by others. Ongoing support is available under a maintenance plan.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising from an engagement is limited to the fees paid for the specific deliverable giving rise to the claim. We are not liable for indirect or consequential losses, including lost profit or data.

11. Termination

Either party may terminate with written notice as set out in the proposal. On termination, you pay for all work completed and costs committed up to that date, and we hand over completed deliverables that have been paid for.

12. Governing law

These terms are governed by the laws of India, with the courts of Ahmedabad, Gujarat having jurisdiction, unless a signed contract specifies otherwise.

Questions about these terms can be sent to hello.gynextechnology@gmail.com.